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Tools of Engagement

>>Before You File and Ethics Complaint
>>Presenting and Negotiating Multiple Offers

Arbitration Guidelines
>>Procuring Cause
>>Factors for Consideration by Arbitration Hearing Panels
>>The nature and status of the transaction
>>The nature, status, and terms of the listing agreement
>>The nature, status, and terms of the offer to compensate
>>Roles and relationships of the parties
>>Initial contact with the purchaser
>>Conduct of the brokers
>>Continuity and breaks in continuity
>>Conduct of the buyer
>>Conduct of the seller
>>Leasing transactions
>>Other information
>>Sample Fact Situation Analysis

>>Procuring Cause Arbitration Worksheet

>>How to Prepare for a Professional Standards Hearing
>>How to Conduct Cross Examination
>>How to Present Your Case

>>Understanding the Hearing Process
This 23-minute video presentation features GLVAR Legal Counsel explaining the various stages of a Professional Standards hearing, from filing a complaint to presenting your case at the hearing and more.

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Continuity and breaks in continuity (abandonment and estrangement)
(1) What was the length of time between the broker's efforts and the final sales agreement?
(2) Did the original introduction of the purchaser or tenant to the property start an uninterrupted series of events leading to the sale or lease, or was the series of events hindered or interrupted in any way?
    (a) Did the buyer terminate the relationship with the broker? Why? (Refer to Factor #4)
    (b) Did negotiations break down?
(3) If there was an interruption or break in the original series of events, how was it caused, and by whom?
    (a) Did the seller change the listing agreement from an open listing to an exclusive listing agreement with another broker?
    (b) Did the purchaser's motive for purchasing change?
    (c) Was there interference in the series of events from any outside or intervening cause or party?
(4) Did the broker who made the initial introduction to the property maintain contact with the purchaser or tenant, or could the broker's inaction have reasonably been viewed by the buyer or tenant as a withdrawal from the transaction?
(5) Was the entry of any cooperating broker into the transaction an intrusion into an existing relationship between the purchaser and another broker, or was it the result of abandonment or estrangement of the purchaser, or at the request of the purchaser?

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